

- #Reinstall realplayer plus 16 install#
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You will now be signed out," this could also be related to the version you purchased being different from the version you are currently using. If you are getting a message that says "RealPlayer Plus features require H264Encoder. RealPlayer 15 and older versions are no longer available for download, and are not supported.
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To access premium features and services, you will need to re-download the version you paid for, or purchase the upgrade to RealPlayer 18. If you have signed in successfully, but cannot access any Plus features, you may be signed into a different version than the one you paid for.įor example, if you purchased RealPlayer 16, then updated to RealPlayer 18 without purchasing it, you will only be able to access the basic features. Solution 2: Make sure you are signed into the correct version of RealPlayer.

If you are signed in and your Plus features are active, you will see a star next to your username in the upper right. If you see "Sign out" as an option instead, this means that you are already signed in. Solution 1: Check to see that you are signed in to RealPlayer.įrom the RealPlayer menu in the upper left, choose Sign in:

#Reinstall realplayer plus 16 install#
If you're unable to install the additional Plus components, make sure you are signed into an administrator account on your PC. You may either redownload RealPlayer 16 (which is no longer being updated, so some features may not work), purchase the upgrade to RealPlayer 18 Plus, or subscribe to RealTimes Premium at a discount. If you purchased RealPlayer 16 Plus, then upgraded to RealPlayer 18 without purchasing Plus or subscribing to RealTimes Premium or Unlimited, you will not be able to use your Plus features. Although some premium features, such as DVD burning, are available offline, you must be online to sign in to RealPlayer before you can use these features. If you're signed in to RealPlayer on your PC, you should be able to access all the paid features of RealPlayer Plus. From the RealPlayer menu in the upper left, choose Sign in.Īfter you are signed in, you should see a RealPlayer Plus icon located in the upper left corner of the player.Why can't I access the premium features even if I have subscribed to RealTimes or bought RealPlayer Plus?.
#Reinstall realplayer plus 16 download#
If you would like to download the previous version RealPlayer Cloud and access plus features, first uninstall the latest version from your computer by following this article: Ĭlick this link to download RealPlayer Cloud: Īfter downloading the free version, sign in to access the Plus features of the player: A subscription unlocks many more features than just the Plus features!Ĭustomers who previously purchased RealPlayer Plus can receive 50% discount on RealPlayer Plus 18 (If you would like to purchase RealPlayer 18 Plus at discounted rate, please let us know.) We're no longer making any updates to RealPlayer 16 (or RealPlayer Cloud).Īlthough customers who purchased RealPlayer 16 Plus continued to enjoy their Plus features at no extra charge when we released RealPlayer Cloud, in the new RealTimes these features are available only with a Premium or Unlimited subscription. With that purchase, you received updates and support of that version for no additional fees or hidden charges. When you originally purchased RealPlayer Plus, you purchased version RealPlayer 16, which was a one-time charge.
